Healing Conflict: Listen, Validate, and Then Explore Options

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February 9, 2020

a project of ServiceSpace

Where there is anger there is always pain underneath.

- Eckhart Tolle -

Healing Conflict: Listen, Validate, and Then Explore Options

"Christian Conte, PhD, is a mental health specialist and leading authority on anger management. With Sounds True, Christian has published Walking Through Anger: A New Design for Confronting Conflict in an Emotionally Charged World. In this episode of Insights at the Edge, Tami Simon talks with Christian about his Yield Theory of emotional management, focusing on the process of listen, validate, explore options. Christian explains the events that led to his interest in anger management, as well as the origins of Yield Theory. He emphasizes the importance of meeting others where they are, giving them the opportunity to drain anger's charge from their limbic system. Christian and Tami discuss why it's necessary to cultivate humility and how Yield Theory might be applied to our currently divisive culture. Finally, they speak on the cartoon world that angry responses often create, as well as the importance of watching what we add to our minds." { read more }