I Thought My Wages Would Be Docked but the Customer I’d Overpaid Returned

June 28, 2025

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Jun 28, 2025

I Thought My Wages Would Be Docked but the Customer I'd Overpaid Returned

"Remember there's no such thing as a small act of kindness. Every act creates a ripple with no logical end."

— Scott Adams

I Thought My Wages Would Be Docked but the Customer I'd Overpaid Returned

On Christmas Eve, 1977, as a teller at a bank, Penny Muir mistakenly gave a customer an extra $20. At the end of the day, she realized the shortage, and that it would come out of her pay. It was a lot of money for her at the time that she intended to spend on the holidays. Just as she was about to leave for the day, somebody knocked on the window. Cautiously, she opened the door. A stranger handed her $20 explaining she had given it to him in error. His action continues to impact her life in many ways even after fifty years. “It wasn’t just the money, it was the fact that he had gone to such effort to make sure that I wasn’t out of pocket, when it was entirely my fault anyway.”

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