Carol Sanford: No More Feedback

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December 20, 2022

a project of ServiceSpace

The practice of doing others' thinking for them weakens them by undermining their development of the abilities to be self-observing and self-directed.

- Carol Sanford -

Carol Sanford: No More Feedback

"I will admit from the start that this is a contrarian view of a subject that I love to hate: Feedback. People are often shocked that I would critique something that they think must be good for them and certainly good for others, no matter how much they dislike participating in it. After all, without feedback, how would we know how others see us? How would we get better at what we do? My answer to this is that there is a much more effective way for people to accurately assess their work, improve their performance, and raise the level of their contributions--with none of the downsides or negative side effects of feedback." Carol Sanford shares more in this excerpt from her book,"No More Feedback." { read more }