Solving Complex Problems Relying on Diversity and Inclusion

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May 3, 2022

a project of ServiceSpace

If we are to work together more intelligently, we will need to choose processes that evoke our curiosity, humility, generosity and wisdom.

- Margaret Wheatley -

Solving Complex Problems Relying on Diversity and Inclusion

"This five-stage process originated in ancient Tibet as the Four Karmas (actions). It demands
deep inquiry: we rely on differences of experience and perception in order to discern actions
that might bring sanity to addressing the issue. It requires humility: we honor the fact that no
one person or group has the answer (not even me). It requires appreciation: the experiences of
all stakeholders are essential to understanding the complexity of the issue. It requires patience:
we take the time to understand diverse perspectives. It develops insight: we open to collective intelligence that arises as we work well together." Margaret Wheatley shares more in this thoughtful piece. { read more }