We Have to Talk: A Checklist for Difficult Conversations

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July 9, 2020

a project of ServiceSpace

Conflict can be seen as a gift of energy, in which neither side loses and a new dance is created.

- Thomas Crum -

We Have to Talk: A Checklist for Difficult Conversations

"There are dozens of books on the topic of difficult, crucial, challenging, fierce, important conversations. Those times when you know you should talk to someone, but you don't. Maybe you've tried and it went badly. Or maybe you fear that talking will only make the situation worse. Still, you feel stuck, and you'd like to free up that stuck energy for more useful purposes." Judy Ringer is a conflict resolution trainer, and a black belt in Aikido. Here she offers a checklist for difficult conversations, along with best practice strategies, tips and additional resources. { read more }

Be The Change

Experiment with one or more of the best practices in Ringer's post. For more inspiration, check out this short talk on "5 Ways to Listen Better." { more }

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